Top-tier agencies with the most loyal customers.
A higher NPS® means better retention and more referrals.
The most profitable insurance agencies have happy clients that stay longer, buy more and refer their friends. The Net Promoter Score® (NPS) is a metric that tells agencies how loyal their clients are. This site showcases data and best practices we've compiled from thousands of agencies using Rocket Referrals and millions of NPS survey responses.
Top agencies
Top commercial
Top personal
Top new
Top agencies
Rank
Agency name
NPS
Agency type
1
Ensign & Associates
99.10
Personal
2
RWR WV, LLC
98.50
Commercial
3
The SIG Insurance Agencies
98.36
Personal
4
T.A. Swain Insurance Group, LLC
97.87
Commercial
5
CONRAD INSURANCE
97.61
Personal
6
Transparity Insurance Services
97.43
Personal
7
Wall Street Insurance
95.31
Personal
8
Fathom Insurance Agency
95.12
New
9
Christopher Peters Agency LLC
93.93
Commercial
10
Frees Insurance
93.41
Personal
11
Infinity Insurance Agency
93.33
New
12
Paducah Insurance Agency, LLC
93.10
New
13
Sams/Hockaday & Associates, Inc.
92.78
Personal
14
Connor Insurance Agency, Incorporated
92.72
Personal
15
Insurance Scouts
92.55
Personal
16
Kyler-Moore Insurance Agency, LLC
92.42
Personal
17
Boyle Insurance Group
92.40
Personal
18
Harmony Insurance
92.24